PINNAFRICA INSURANCE/PINNAFRICA LIFE LTD
Insurance in Sandton

PinnAfrica has custom built an underwriting system that is arguably one of the most innovative, flexible, stable and encompassing business administration systems in the insurance industry to date. The administrative system creates an entirely integrated environment in which the administration of policies, both long and short term, from inception through to term or claim payout, can be accomplished. Automatic calculations of the outputs such as premium, claim payout amount, etc is done by the system ensuring consistency and accuracy. PinnAfrica have the capability of efficiently processing and reporting on large volumes of what many traditional insurers would define as 'small premiums'. This ability creates cost and operational efficiencies, which is a critical success factor in payment protector program management. PinnAfrica have the capability to take over the management and administration of existing portfolios of business from other UMA’s or administrators. PinnAfrica also has the capabilities to provide Management Information to its clients. The Management Information System in place allows us to provide comprehensive reports to clients including penetration, claims, benchmarking, actuarial reserving and related trend analysis. PinnAfrica, as part of its Portfolio and Sales management process, review on a quarterly basis the existing portfolios. The process involves claims performance, client complaints, market intelligence, legislative changes and sales performance; this information is used to rejuvenate or re-price the existing products to ensure they remain relevant. PinnAfrica has the capability and currently runs the administration on the factoring of agent commissions. All processes are embedded in the current underwriting system which allows for efficient and accurate payments being made and reconciled, supported with the relevant documentation and reports. Neville has been in the Financial Services Industry since 1984 and has worked in various management positions. He has worked in Asset Finance for 14 years and insurance for 13 years in management positions, the last 10 years with PinnAfrica from Chief Operating Officer to Managing Director. Nicole has been in the financial services industry since She has worked in positions from Sales Operations Manager to Head of Administration and now Chief Operating Officer. The specification of workflows and processes for the new operating system. The implementation of the underwriting system including transfer and scrubbing of data. Implementation and project management of the Actuarial and finance integration into the underwriting system. Nicole is in the second year of her Business management degree.