KE CONCEPTS
www.ke.co.za
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011209296?
Having worked across a diverse array of industries and with clients from small to mid to enterprise means Ké Concepts’ range of consulting and service offerings around the CreditEase product are tailored to fit. The service arm is geared towards assisting clients unlock the full potential of their credit management solution. It also involves development and customisation services for new software and dedicated change requests when specific integration is required. The modern business environment is a complex and ever-changing landscape, demanding flexibility and responsiveness. Ké Concepts facilitates this, providing specialised consulting services that clients can draw on as required on a convenient time and billing basis. This includes Data Migration and Testing, Automated Testing, System Stabilisation, and even the deployment of ad hoc dedicated resources where necessary. Extend support cover services to include dedicated support staff on-site. Maintain system upgrade paths, customising and integrating along the upgrade path. Extend support to additional environments (critical where multiple environments exist within a single client). Support Microsoft technologies including problem identification, recommendation of appropriate action and actual resolution. Ké Concepts has extensive experience in the enterprise environment and its skilled project management team has been guiding enterprise-level clientele through software implementations for more than a decade. Because of the complexity of these environments, achieving the right level of integration and functionality while driving user adoption can be challenging. Best practice methodology and real-life experience are combined in Ké’s implementation consulting, which accompanies each enterprise level CreditEase go-live. Cloud-based Services are the latest form of business outsourcing, offering organisations the opportunity to shift critical skills and resources towards more strategic, core-business activities. Included in this family of outsourced services is SaaS, or Software as a Service, whereby businesses can access applications on a monthly subscription basis, and transfer the responsibility for maintaining infrastructures and technologies, upgrading software, and storing and securing data to a service provider. Clearly defined service level agreements that are aligned with business objectives. Flexible and easily scalable deployments that are fast and easy to roll out. CreditEase supports virtualisation and our virtualisation credentials are well established within enterprise production environments.
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