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Ocular Technologies was established as a specialist Contact Centre solutions- and services provider in South Africa in 2003, when professional consulting and implementation teams were assembled in order to support clients’ service delivery programmes. With a reputation of being innovators in the Contact Centre industry, its portfolio has now expanded to include emerging technologies that centre around enhancing the customer experience. Since then, the company has made its mark at the forefront of the industry as a preferred partner for large-scale corporates, SMMEs and government affiliates alike. Ocular Technologies is 100 percent black owned and complies with the South African Broad-Based Black Economic Empowerment (B-BBEE) guidelines as a Level 1 Contributor with a procurement recognition level of 135 percent.
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